Sunbeam F1 Horizon
Overview
The Sunbeam F1 Horizon is Sunbeam’s value-tier simplified phone, designed for everyday use at home, in the office, or wherever a distraction-free phone is needed. It runs BasicOS — Sunbeam’s custom Android 8.1 AOSP fork — which strips away the Google ecosystem, app stores, and the browser entirely, leaving only the features each user’s specific model is configured with.
The F1 Horizon shares the same model-name feature tier system as the Sunbeam F1 Pro, offering the same range of configurations from voice-only (Chickadee) up to full-featured with email (Eagle). It is the more affordable option, and the right choice for standard indoor and light-duty use. Compared to the F1 Pro, the F1 Horizon has a smaller battery, a lower-resolution camera, and a standard plastic body — it is not ruggedized and carries no water or dust resistance rating.
Hardware Specifications
| Display | 2.8” internal touchscreen LCD, 240×320 px · 1.8” external display |
| Processor | MediaTek MT6739, ARM Cortex-A53, quad-core 1.28 GHz |
| RAM | 2 GB |
| Internal Storage | 16 GB |
| Expandable Storage | microSD up to 32 GB (4 GB card included) |
| Camera | 2 MP rear camera |
| Operating System | BasicOS (Android 8.1 AOSP fork — no Google services, no app store, no browser) |
| Battery | 1,750 mAh Li-Ion, removable |
| Charging | USB-C · charging dock included |
| Wi-Fi | 802.11 b/g/n |
| Bluetooth | Yes |
| LTE Bands (4G) | B2, B4, B5, B12, B13 (Cat 4) |
| 3G Bands | WCDMA B2, B5 |
| Compatible Carriers | Verizon, AT&T, T-Mobile, and major MVNOs (US & Canada) |
| Durability | Standard plastic body — not ruggedized, not water or dust resistant |
| In the Box | Phone, removable battery, USB-C cable, USB-C wall charger, charging dock, 4 GB microSD card |
Feature Tiers
Sunbeam uses bird names to identify feature configurations instead of traditional lockdown options. Each model ships with a fixed set of features. The table below lists every F1 Horizon model and its complete feature set.
| Model | Features Included |
|---|---|
| Voice Calls, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, File Manager, Touch Screen, Weather, Here Navigation, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, File Manager, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Wi-Fi Hotspot, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Wi-Fi Hotspot, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Text-only Email, Bluetooth, Wi-Fi | |
| Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Wi-Fi Hotspot, Text-only Email, Bluetooth, Wi-Fi |
Model icons courtesy Sunbeam Wireless
BasicOS — What’s Included
Because there is no app store or browser, the F1 Horizon is not a general-purpose smartphone. It is the right fit for users who need reliable voice and messaging capability without access to social media, streaming, or the open internet.
Subscription Add-Ons
Some advanced features on Sunbeam Wireless phones require an optional subscription. All plans are managed through your Sunbeam Wireless account.
| Plan | What's Included | |
|---|---|---|
|
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Premium Services | Voice to Text, extended Weather forecasts and radar, and Navigation enhancements (available on supported models). |
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NumberLink | Send and receive texts, place calls, forward incoming calls, and access contacts and call logs using your shared number — from wherever you are. Requires a North American phone number. |
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Service Bundle | Combines all Premium Services and NumberLink features at a reduced monthly rate. |
Subscriptions are sold separately from the device and carrier plan. Contact Sunbeam to subscribe:
Phone: +1-660-474-0070 Email: support@sunbeamwireless.com
Network & Compatibility
The F1 Horizon supports 4G LTE on Bands 2, 4, 5, 12, and 13, covering the major US carriers and their MVNOs. It is compatible with Verizon, AT&T, T-Mobile, and most US and Canadian MVNOs that operate on those networks.
Wi-Fi Calling availability depends on carrier plan. Check with the carrier to confirm Wi-Fi Calling is supported on the specific plan before relying on it.
International use: Band coverage is optimized for the United States and Canada. International roaming capability depends on destination country and carrier agreement. Verify with the carrier before traveling internationally.
Battery & Charging
The F1 Horizon includes a 1,750 mAh removable Li-Ion battery. A charging dock and USB-C cable are included in the box. The phone can be charged via USB-C directly or by placing it in the charging dock.
Because the battery is removable, a spare battery can be purchased and kept charged as a backup — contact Yoder Connections for accessory availability.
Accessories
Compatible accessories for the F1 Horizon include spare batteries, cases, and charging docks. For a full list of available accessories and part numbers, see the Sunbeam Accessories knowledge article.
Tips & Troubleshooting
Camera: “Camera Has Stopped” Error
If the camera app displays a “camera has stopped” error, the most common cause is a corrupt or oversized microSD card.
- Remove the microSD card and test the camera. If it works without the card, reformat or replace the SD card.
- If both the camera and the flashlight fail with the SD card removed, the phone likely needs to be replaced.
- SD cards larger than 32 GB are not recommended — they can cause camera errors and other issues.
Group Messages
The maximum number of participants in a group message is limited by the carrier, not by the Sunbeam phone itself.
Transferring Messages to a New Phone
Messages can be transferred between two Sunbeam phones using the built-in Backup tool. This is the fastest and easiest method, and it works even if the old phone has a blank or broken screen. Note: messages cannot be transferred to a different phone brand.
*222587* (*backup*) to start a backup
to the microSD card without needing the display. The phone will beep when the backup starts and again when it finishes.
A different beep means no SD card was found.
Blocking Numbers
- Block a call: Dial the number, then select “Block Number.”
- Block messages: Open the messaging conversation with that number → Menu → Participant options → Block.
- Contacts-only mode: Contacts → Menu → Settings → “Allow incoming calls from Contacts only.” Repeat for messages.
When a blocked caller dials in, the call still appears in the Call Log as [Blocked] so the customer can see who called. Blocked callers can still leave voicemail.
Wi-Fi Calling
Email Sent Folder Setup
When setting up email (Gmail, Outlook, Yahoo, etc.), the Sent Items folder is not automatically configured. After adding the account, go to the email app → three-dot menu → Settings → Accounts → your email address → Folders → Sent Folder, and select the correct folder.
Service Codes
| Code | Function |
|---|---|
*#0604# | Opens the hardware test tool. Select features to test individually. |
*3453* (*file*) | Enables USB file transfer mode — useful for transferring data when the screen is damaged. |
*222587* (*backup*) | Starts a backup to microSD without needing the screen. Beeps on start and finish. |
*77333* (*SPEED*) | Runs a launcher optimization process to speed up the phone. |
Resources
Note: The F1 Horizon and F1 Pro share the same user manual.