Sunbeam F1 Pro
Overview
The Sunbeam F1 Pro is Sunbeam Wireless’s premium rugged flip phone, built for people who want a dependable communication tool without the distractions of a smartphone. It runs on BasicOS — a stripped-down Android 8.1 AOSP fork with no Google services, no app store, and no web browser. What you get is a phone that makes calls, sends texts, and handles a defined set of approved features, nothing more.
The F1 Pro steps up from the F1 Horizon with a larger 2,200 mAh removable battery, a 5 MP rear camera, a full-color 2.8” internal touchscreen, and certified IP68 water and dust resistance alongside MIL-STD-810H military drop standards. It is well-suited for outdoor workers, industrial environments, and anyone who needs a phone that can take a beating without compromising focus.
BasicOS philosophy: No Google Play, no third-party app installs, no browser. Features are enabled or disabled at the model level by Sunbeam Wireless. The phone cannot be “unlocked” to add features not included in the purchased model.
Hardware Specifications
| Specification | Detail |
|---|---|
| Display | 2.8" internal touchscreen LCD, 240×320 px; 1.8" external display |
| Battery | 2,200 mAh Li-Ion, removable (not interchangeable with F1 Horizon) |
| Camera | 5 MP rear camera with LED flash |
| Processor | MediaTek MT6739, ARM Cortex-A53, quad-core 1.28 GHz |
| RAM | 2 GB |
| Storage | 16 GB internal; expandable via microSD up to 32 GB (4 GB card included) |
| Operating System | BasicOS (Android 8.1 AOSP — no Google services, no app store, no browser) |
| WiFi | 802.11 b/g/n (2.4 GHz) |
| Bluetooth | Yes |
| LTE Bands | 4G/LTE: B2, B4, B5, B12, B13 (Cat 4); 3G WCDMA: B2, B5 |
| Charging | USB-C; charging dock included |
| Durability | IP68 water/dust resistant; MIL-STD-810H military drop standard |
| Dimensions | ~4.3" × 2.3" × 0.89" (flip phone form factor) |
| Weight | ~5.4 oz |
| Compatible Carriers | Verizon, AT&T, T-Mobile, and major MVNOs (US & Canada) |
| In the Box | Phone, removable battery, USB-C cable, USB-C wall charger, charging dock, 4 GB microSD card |
Feature Tiers — Available Models
Sunbeam Pro uses tree names instead of numbered lockdown tiers. Each model name represents a fixed feature set. All models include Voice Calls, Bluetooth, and WiFi. Features cannot be added or removed after purchase — the model determines what is available on the device.
Note: Elm models are not stocked by Yoder Connections by default, whenever a customer wants an Elm we special order it.
| Model | All Features Included |
|---|---|
 Cedar |
Voice Calls, Bluetooth, WiFi |
 Oak |
Voice Calls, SMS, File Manager, Touch Screen, Weather, Here Navigation, Bluetooth, WiFi |
 Elm |
Voice Calls, SMS, File Manager, Touch Screen, Bluetooth, WiFi |
 Birch |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, File Manager, Bluetooth, WiFi |
 Redwood |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Bluetooth, WiFi |
 Cypress |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, WiFi Hotspot, Bluetooth, WiFi |
 Hickory |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Bluetooth, WiFi |
 Spruce |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, Text-only Email, Bluetooth, WiFi |
 Aspen |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, WiFi Hotspot, Bluetooth, WiFi |
 Juniper |
Voice Calls, SMS, Voice Messaging, Picture Messaging, Camera, Picture Gallery, Music Player, Sound Recorder, File Manager, Touch Screen, Weather, Waze Navigation, Here Navigation, WiFi Hotspot, Text-only Email, Bluetooth, WiFi |
Model icons courtesy Sunbeam Wireless
BasicOS — What’s Included
BasicOS is a privacy-first mobile operating system based on Android 8.1 AOSP. It is purpose-built to remove digital distractions while keeping essential communication tools available.
- ◆ No Google services — no Google Play, Gmail, YouTube, or Google Maps
- ◆ No app store — apps cannot be sideloaded or installed from any source
- ◆ No web browser — internet browsing is not available on any model
- ◆ Navigation (where included) uses Waze and/or Here Maps — pre-loaded, offline-capable map apps
- ◆ Email (Spruce/Juniper models only) is text-only; no HTML email, no attachments
- ◆ Features are locked to the purchased model — model changes require a device exchange
Subscription Add-Ons
Some advanced features on Sunbeam Wireless phones require an optional subscription. All plans are managed through your Sunbeam Wireless account.
| Plan | What's Included | |
|---|---|---|
|
Premium Services | Voice to Text, extended Weather forecasts and radar, and Navigation enhancements (available on supported models). |
|
NumberLink | Send and receive texts, place calls, forward incoming calls, and access contacts and call logs using your shared number — from wherever you are. Requires a North American phone number. |
|
Service Bundle | Combines all Premium Services and NumberLink features at a reduced monthly rate. |
Subscriptions are sold separately from the device and carrier plan. Contact Sunbeam to subscribe:
Phone: +1-660-474-0070 Email: support@sunbeamwireless.com
Network & Compatibility
| Category | Details |
|---|---|
| Supported Carriers | Verizon, AT&T, T-Mobile, and major MVNOs on those networks (US & Canada) |
| LTE Bands (4G) | B2, B4, B5, B12, B13 — Cat 4 (download up to 150 Mbps) |
| 3G | WCDMA B2, B5 |
| WiFi Calling | Supported on compatible carrier plans; requires WiFi Hotspot or WiFi connection |
| International Use | Check with your carrier for international roaming. LTE band coverage varies by country — the F1 Pro is primarily designed for North American networks. |
Durability
IP68 Rated — the F1 Pro is sealed against dust ingress (6) and can withstand submersion in up to 1.5 meters of fresh water for up to 30 minutes (8).
MIL-STD-810H — tested to U.S. military standards for shock, vibration, temperature extremes, humidity, and drop resistance.
Important — Warranty does not cover water damage. Despite the IP68 rating, water damage is not covered under the Sunbeam Wireless warranty. The IP68 rating is a manufacturer’s test result under controlled conditions; real-world exposure to saltwater, chlorinated water, high-pressure water, or water after physical damage can compromise the seal. Do not intentionally submerge the device.
- ◆ Inspect and reseat the battery cover regularly to maintain the water-resistant seal
- ◆ If the phone gets wet, dry it thoroughly before charging via USB-C (use the charging dock instead)
- ◆ Physical damage to the housing (cracks, dents) can void the IP68 seal
Accessories
Sunbeam Wireless offers a range of accessories for the F1 Pro, including cases, replacement batteries, and charging solutions. Key accessories include:
- ◆ Replacement battery (2,200 mAh — F1 Pro specific; not compatible with F1 Horizon)
- ◆ Charging dock (replacement)
- ◆ Protective cases
- ◆ Car charger
For a full list of available accessories and compatibility notes, see the Sunbeam Accessories knowledge article.
Tips & Troubleshooting
Camera: “Camera Has Stopped” Error
If the camera app displays a “camera has stopped” error, the most common cause is a corrupt or oversized microSD card.
- Remove the microSD card and test the camera. If it works without the card, reformat or replace the SD card.
- If both the camera and the flashlight fail with the SD card removed, the phone likely needs to be replaced.
- SD cards larger than 32 GB are not recommended — they can cause camera errors and other issues.
Group Messages
The maximum number of participants in a group message is limited by the carrier, not by the Sunbeam phone itself.
Transferring Messages to a New Phone
Messages can be transferred between two Sunbeam phones using the built-in Backup tool. This is the fastest and easiest method, and it works even if the old phone has a blank or broken screen. Note: messages cannot be transferred to a different phone brand.
*222587* (*backup*) to start a backup
to the microSD card without needing the display. The phone will beep when the backup starts and again when it finishes.
A different beep means no SD card was found.
Blocking Numbers
- Block a call: Dial the number, then select “Block Number.”
- Block messages: Open the messaging conversation with that number → Menu → Participant options → Block.
- Contacts-only mode: Contacts → Menu → Settings → “Allow incoming calls from Contacts only.” Repeat for messages.
When a blocked caller dials in, the call still appears in the Call Log as [Blocked] so the customer can see who called. Blocked callers can still leave voicemail.
Wi-Fi Calling
Email Sent Folder Setup
When setting up email (Gmail, Outlook, Yahoo, etc.), the Sent Items folder is not automatically configured. After adding the account, go to the email app → three-dot menu → Settings → Accounts → your email address → Folders → Sent Folder, and select the correct folder.
Service Codes
| Code | Function |
|---|---|
*#0604# | Opens the hardware test tool. Select features to test individually. |
*3453* (*file*) | Enables USB file transfer mode — useful for transferring data when the screen is damaged. |
*222587* (*backup*) | Starts a backup to microSD without needing the screen. Beeps on start and finish. |
*77333* (*SPEED*) | Runs a launcher optimization process to speed up the phone. |